Support

uDocs

uDocs is our knowledgebase for all information regarding our products and solutions, their features and functions. Learn more through administrator guides, whitepapers and short guides.

Get in Touch

Get quick resolutions to your support issues. Customers with a support contract can submit their request directly via the Unicon Support Service Desk (USSD). Customers without a support contract use the support case form on myelux.com.

Customers with support contract

Customers without support contract

Explore Our Solutions

eLux is an ultra light-weight, hardware agnostic, highly secure x86 end-point operating system. eLux is ideal for on-premises, VDI, cloud environments comprising of end-points like thin clients, laptops and desktop PCs.

Scout is an end-point management solution ideal for managing devices operating in complex VDI environments. IT departments can easily simplify their ever-growing, difficult-to-manage end-point infrastructures using Scout.

Scout Cloud Gateway

Scout Cloud Gateway (SCG) is an integrated solution that enables companies to quickly and securely connect and manage end-point devices operating in remote, distributed environments without the need of separate VPN.

Need Something Else?

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Contact Us

You’re very welcome to drop us a line and reach out to us. We’ll be on it within 24h.
For support requests, please visit our myelux.com portal.

Call Us

+49 (0) 721 96451-0

Visit Us

Park Tower
Ludwig-Erhard-Allee 26
76131 Karlsruhe
Germany

Email Us

info@unicon.com

Book a Demo

Book a demo with Unicon experts and get started on your end-user computing journey today!

Experts in Thin Client Computing Software

Scale
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Any Questions?