Company Headquarter Germany:
Unicon GmbH
Ludwig-Erhard-Allee 26
76131 Karlsruhe
Tel.: +49 (721) 96451-0

You can also use the following contact form: Contact

Management Board:
Philipp Benkler

Commercial Register:
Registered Seat: Karlsruhe, Germany
Court of registry: Mannheim Local Court
Reg. No. HRB 742692
VAT Identification number: DE 3498 5977 3

Data Privacy:
Frank Lünsmann
Data Protection Responsible
Specialized Compliance Officer Data Protection
Unicon GmbH
Ludwig-Erhard-Allee 26
76131 Karlsruhe

Information According to Article 13-14 GDPR 

Purpose of the Data Collection, Processing or Use

Company Objectives

The objectives of the Company are

  1. To develop, produce and distribute software as well as
  2. To provide all services connected with software, which are developed, produced or distributed by the Company or third parties.

The Company is entitled to carry on all or any business and to take all measures in connection with the Company’s objects or which are deemed to further its objects directly or indirectly. These Company objects are guiding for the collection, processing and use of personal data by the Company in close cooperation with its development, manufacturing, distribution and service partners.

The support of international customers , suppliers and business partner is ensured by the global sales and service organizations of Unicon.

Any data collection, processing and use of personal data takes place on the basis of legal regulations or in order to fulfil the purposes specified above

Warranty Services

The following partner participate in the provision of  warranty services:

  1. Unicon GmbH, Germany
  2. Local, customer specific service and sales partner
  3. The dedicated product manufacturer within its product liability and warranty as supplier.

Legal Basis for the Processing of Personal Data by Unicon

In general Unicon derives the legal basis for its data processing from Article 6 GDPR. In particular, these are the following principles in accordance with Unicon’s business purpose

  1. Unicon processes your personal data as necessary for the performance of a contract or in order to take steps prior to entering into a contract (See Article 6 (1)(b))
  2. Unicon processes your personal data as necessary for compliance with a legal obligation. (See Article 6 (1) (c)
  3. Unicon processes your personal data in the legitimate interest of Unicon or a third party if this is necessary and equivant. (See Article 6 (1) lit. f).
  4. Unicon processes your personal data wherever necessary and possible on the basis of consent (See Article 6 (1) (a))

Description of the Affected Groups of Persons and the Related Data or Data Categories

If requested, we are more than glad to inform you of the procedures in which your data is possibly saved and which data is involved in each individual case.

The systems and processes of Unicon affect the following groups

  1. Customers, prospective customers, s, subscribers
  2. suppliers,
  3. consultants and partners,
  4. employees and applicants as well as in dedicated cases former employees of Unicon

In its systems and processes Unicon mostly uses the following categories of data or data:

  1. Personal master data (e.g. first name, last name, title, address)
  2. Communication data (e.g. telephone e-mail)
  3. Contract master data (contractual relationship, interest in the product and performance of the contract)
  4. Customer history
  5. Contract billing and payment data (e.g. bank details, account number or, if applicable, credit card number)
  6. Planning and control data
  7. Information details of third parties (e.g. credit agencies or public registers)

In a very limited scope (mainly internally related to the employment relationship between employees and Unicon) Unicon also collects, stores, processes and uses special categories of personal data in accordance with Article 9 GDPR within the legally prescribed framework

Unicon works with IT service providers, especially cloud service providers, within its own IT infrastructure as well as in the CRM and service environment.

If and to the extent Unicon is able to access or have access to the data of its customers during the performance of its services, this shall base on the service agreement and the corresponding data protection regulations, and Unicon works strictly in accordance with the instructions and on behalf of the customer. The specifications regarding groups of persons, type of data, data categories and, if applicable, special categories of personal data shall be determined by the Unicon customer.

Recipients or Categories of Recipients to Whom the Data Might Be Disclosed

Public authorities, where legal provisions are of central importance, service providers and suppliers in the context of order processing or on the basis of legitimate interest.

Transfer of Data to Third Countries (Countries Outside EEA)

The communication data of all employees are available to Unicon employees worldwide, and thus also in third countries.

Data of customers, suppliers and service providers are transferred only on the basis of legal regulations.

In principle, data is transferred to recipients in third countries on the basis of appropriate guarantees.

Use and Gathering of Information in Connection with Social Media Environments

The Unicon website uses plug-ins of social media networks such as Xing, Twitter, Facebook, Linkedin, Google+, Zoom, to gather information.
These plug-ins are recognizable by a logo or an appropriate addition of the respective platform. If you call one of our pages with one of these plug-ins, they are able to establish a direct connection between your browser and the corresponding pages of the respective social media network.

Since this transmission takes place directly between your browser and the respective network, Unicon has no access to or knowledge of the data transmitted as a result. However, the fact that you have accessed the relevant page and are interested in a Unicon product or information is usually transmitted.

If you are logged in to one of these platforms at the same time or later log in to the respective social media network, the plug-ins are able to automatically link this information to your respective account. This information is allocated to an individual natural person. The same applies if you use plug-ins (e.g. “I like”) or make comments. For example, if you activate an approving button such as “Like” with one click or make comments, the following data can generally be transferred, depending on the operator of the social media network, e.g:

  • IP address
  • Browser information and operating system
  • Screen resolution
  • Installed browser plug-ins, such as Adobe Flash Player
  • Visitor origin, if you followed a link (referrer)
  • URL of the current site

The wikis and blogs operated by Unicon itself are subject of Unicon’s data protection and security regulations.

However, Unicon has no influence on the use of this data in the respective social media network. If you make content (such as pictures, information, contact information, your personal opinion, or other types of personal information) available to participants on any of the above social media networks or platforms, this is not covered by Unicon’s privacy policy. The terms of use and data protection of the respective operators apply to such content.

The platforms (plug-ins) used by Unicon and their respective data protection declarations are listed in the following overview for your personal information. Please familiarize yourself with your personal rights and obligations and those of the respective social media platforms.

Technical and Organizational Measures

Unicon takes all appropriate technical and organizational measures to protect the personal data and information it has stored.
Depending on the specific service agreed, these measures may include the following: Access control, disk control, storage control, user control, access control, transmission control, input control, transport control, recoverability, reliability, data integrity, job control, availability control and separability.

Your Rights

Information Requests

Under the applicable data protection laws in the country in which you are located, you may have certain rights with respect to your personal data, as for example right of access, rectification, modification, cancellation, limitation of processing, data portability.

For further information on data protection and how you can assert your rights against Unicon, please refer to our data protection policy which we have published on the Internet.

In case of questions Unicon ‘s data protection organization will be happy to support you

Please contact:

Data Protection Responsible
Unicon GmbH
Ludwig-Erhard-Allee 26
76131 Karlsruhe
E-Mail: datenschutz(at)

Further information and explanations on the rights mentioned can be found on the website „Rights for citizens” of the European Commission“ as well as.

Baden-Württemberg State Office for Data Protection Supervision
Königstraße 10a
70173 Stuttgart
Telefon 0711/615541-0
Telefax 0711/615541-15
E-Mail: poststelle(at)

An overview of national and international data protection authorities can be found here.

Contact Us

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For support requests, please visit our portal.
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+49 (0) 721 96451-0
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Ludwig-Erhard-Allee 26
76131 Karlsruhe

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